FAQs

Since our inception in 1870, Blundstone has been a wholly-owned Tasmanian company based in the city of Hobart.

Now, over 150 years later, we remain firmly committed to our island home. Our headquarters are in Hobart and house our design, sales, admin, marketing, logistics and executive team.

We manufacture our gumboots in Tasmania, with our factory based at HQ. We produce 400,000 pairs of gumboots each year. Our leather products are produced in Vietnam, India, China, Mexico and Thailand to continue to supply the quality boots you know and love for an ever-expanding global market.

You can learn about us here.

Blundstone is 100% Tasmanian privately-owned and a family company. Our HQ is in Hobart and we also manufacture our gumboots in Tasmania, with the factory based at HQ. The factory has the capacity to produce 400,000 pairs of gumboots each year.

To continue to supply the quality boots you know and love for an ever-expanding global market, we work closely with five key manufacturing partners around the globe to produce our leather products in Vietnam, India, China, Mexico and Thailand. We choose our partners very carefully—we must be satisfied that they comply with strict requirements regarding how they manage their business, treat their people and consider their impact on the environment. We employ our own quality inspectors on-site at all manufacturing locations to ensure standards are maintained.

As a family-owned company with a long and proud heritage, we have a firm commitment to behaving as an ethical global citizen.

Blundstone never stands still. Our ongoing research and development activity sees constant improvement in comfort, protection, performance and aesthetics to match the great fit and value. Our customers know this and return time after time for their next pair of Blundstone boots.

We also take inspiration from our customers and design new styles for all seasons, for all sorts of people in all sorts of places. The quality has never changed. They are still built as they always have been: to go anywhere, do anything and look great every step of the way.

Blundstone will occasionally discount end of line and discontinued items. You can stay up-to-date with Blundstone by joining our Instagram and Facebook, or by subscribing to our newsletter to receive notifications of new arrivals, replenished styles and special offers.
Join Instagram here.
Join Facebook here.

If you purchased your Blundstone boots from our website, blundstone.co.uk, or stores listed in our Store Finder page we can guarantee that all our products are 100% genuine. If you purchased elsewhere and are uncertain please return your product to the place of purchase, where the seller will be able to clarify the genuine quality of the product.

Blundstone boots are manufactured to the highest quality standards in conjunction with our trusted factory partners. We ensure that the people making our product are employed ethically and are free from exploitation. At a local level, this means that employment standards within our suppliers meet or exceed the minimum government-prescribed standards in the country of operation.

We are committed to voluntary employment terms and the right to freedom of association and bargaining.

All employees at our partner facilities are paid at or above the minimum wage in the country of operation.

Furthermore, Blundstone is committed to ensuring that the people making our products are employed ethically and are free from exploitation. At a local level, this means that employment standards within our suppliers meet or exceed the minimum government-prescribed standards in the country of operation.

Blundstone takes a proactive approach to satisfying itself that the standard is maintained. This is achieved through a variety of means.

You can read more about our commitment to our people here.

At Blundstone, we believe that animals should never be subjected to harsh or cruel treatment. Taking the lives of animals must at all times be conducted using the quickest and least painful and non-traumatic methods as possible. With the majority of our footwear and ancillaries made from leather, we pay particular attention to the countries and sources our leather comes from.

We have developed a Blundstone 100% vegan certified range based on our Originals blueprint.
Shop Women's Vegan Series
Shop Men's Vegan Series

Blundstone is committed to manufacturing processes that are environmentally compliant and we actively work to improve our business practices and minimise our impact on the environment.

We only do business with suppliers in countries that we believe are sufficiently active in monitoring, and improving, environmental impact and practices. As an example, our boxes are 100% recyclable and use 100% recycled materials. Environmental impact assessments are undertaken on all our footwear manufacturing sites. Since the instigation of this process, no breaches have been identified.

Leather is considered a renewable material, and we currently source 95% of our leather from sustainably certified tanneries. We also choose to be a member of the Leather Working Group for a range of reasons, the key being access to their environmental assessment tools, audit protocol and rating system, and third party services. These systems also help to encourage upstream suppliers to improve their own environmental practices.

You can read more about our commitment to the environment here.

You can buy Blundstone boots online at our official UK website www.blundstone.co.uk.
Find your style and consult our Size Guide to select the perfect fit. You can call us for advice.

If you prefer to shop in store use our store finder to locate your nearest stockist of Blundstone boots in the UK and Republic of Ireland.

We work to get your order to you as quickly as possible, so once your order is placed we aren't able to make any changes to the details of the order or to cancel it. If something is not exactly what you wanted—wrong size, colour not quite what you expected—you can send your boots back to us in their original unworn condition (when you try them on, please do it on carpet), in the original shoe box within 30 days and we will refund the original purchase price. To keep things simple we offer refunds rather than exchanges. That way you can re-order any style/colour/size that you want, and at any time you want—just go to www.blundstone.co.uk and start a new order.

If you need to return your boots follow this link.

The products found at www.blundstone.co.uk are the full range of styles available for purchase from us online. All orders placed on this website can only be shipped within the UK.

You can use our Store Finder to find your nearest local retailer.

Once your order has shipped we will email you the tracking number. Sign into your account here and look under 'Current Orders' where you will be able to view all open orders.

How long will it take for my Blundstone boots to arrive?

We normally quote 3 to 5 working days for delivery. However, it might take up to 7 or more days during our busy times in the autumn and winter seasons. If there is going to be a delay in dispatching your order, you will be contacted by us. For urgent orders it is best to contact us by telephone and we will let you know how we can help.

You can contact our Mail Order team, who will be happy to help with your query. Please quote your order number so we could access your details.

By e-mail:
You can send us an email to: info@blundstone.co.uk

By phone:
You can speak to us during regular office hours from 9am to 5pm Monday to Friday on 0800 132 194.

By post:
Central Trade Ltd
Blundstone Customer Services
1 Addison Bridge Place
London
W14 8XP

Go to ‘Login’ on the top right-hand side of the navigation bar on the website.

Select ‘My Account’ from the drop down menu. Fill in your email address and click on ‘Forgot your password?’. An email will be sent to you with a temporary password. Please use this to login and reset your password.

If you need further assistance, please contact our Customer Service department on 0800 132 194 Monday to Friday 9am to 5pm or at info@blundstone.co.uk.

Our boots are so popular that we sometimes run out of sizes, but we aim to restock as soon as we possibly can.  

If you would like to receive a notification when we have restocked, select your style, click on your size with the 'Email me when in stock' label and a pop up menu will appear. Add your email address and send us a ‘Notify me when available’ email.   

When there are limited sizes and no 'Email me when in stock' label in the size selection menu, then this style is discontinued and will not be reordered.

We work to get your order to you as quickly as possible, so once your order is placed we aren't able to make any changes to the details of the order.

If something is not exactly what you wanted—wrong size, colour not quite what you expected—you can send your boots back to us in their original unworn condition (when you try them on, please do it on carpet), in the original shoe box within 30 days and we will refund the original purchase price. To keep things simple we offer refunds rather than exchanges. That way you can re-order any style/colour/size that you want, and at any time you want—just go to www.blundstone.co.uk and start a new order.

If you need to return your boots follow this link.

Once you have placed your order on the website, you should receive an automated email confirming your order.

Please ensure you check your ‘junk’ folder if you don’t receive the email. You will receive a second email once your order has left the warehouse and is on the way to you.

The email contains your tracking number. You can also check your order status at any time by logging into your account.

The name that appears on your credit card or bank account statement when we charge you is 'Central Trade Ltd'.

You can place your order online using any of the following payment methods:
American Express
Apple Pay
Diners Club
Discover
Google Pay
Maestro
Mastercard
PayPal
Shop Pay
Visa

Our website at www.blundstone.co.uk only ships within the UK. To find a Blundstone distributor near you click this link to www.blundstone.com.au/distributors page. Each country listed has its own Blundstone distribution network to help reduce the environmental impact and guarantee that you are buying genuine Blundstone.

We use Royal Mail Tracked 24TM service for all our deliveries.

Orders placed before 12pm Monday to Friday are normally dispatched to Royal Mail on the same day. Orders will usually be delivered up to 2 – 3 working days later. You can stay up to date with your parcel’s progress via the Royal Mail Tracked 24TM service.

Delivery times may be subject to delay during busy times or public holidays. If there is a delay in receiving your order you can contact us for assistance.

For urgent orders it is best to contact us by telephone and we will let you know how we can help.

Orders placed at www.blundstone.co.uk over £50 enjoy free delivery to mainland UK. For orders of less than £50 there is a £4.96 standard delivery charge.

For orders to the Isle of Man there is a delivery charge of £18 for orders over £50. For orders of less than £50 there is a £23 standard delivery charge.

Once your order ships, you will receive an email with your tracking number so you can see where your boots are.

We work to get your order to you as quickly as possible. We normally quote 3 to 5 working days for delivery. However, it might take up to 7 or more days during our busy times in the autumn and winter seasons. If there is going to be a delay in dispatching your order, you will be contacted by us.

For urgent orders it is best to contact us by telephone and we will let you know how we can help.

We normally quote 3 to 5 working days for delivery. However, it might take up to 7 or more days during our busy times in the autumn and winter seasons. If there is going to be a delay in dispatching your order, you will be contacted by us.

For urgent orders it is best to contact us by telephone and we will let you know how we can help.

Unfortunately we do require proof of purchase for all returns even those gifted. We are an independent retail company both within the UK and internationally and we can only accept returns for goods bought directly from us.

We do have access to all mail order sales records, and even if you cannot provide us with the actual packing slip as proof of purchase, please quote the mail order number or provide us with the contact details of the purchaser and we will do our best to help.

All refunds are returned to the original payment method / card.

We work to get your order to you as quickly as possible, so once your order is placed we aren't able to make any changes to the details of the order. If something is not exactly what you wanted—wrong size, colour not quite what you expected—you can send your boots back to us in their original unworn condition (when you try them on, please do it on carpet), in the original shoe box within 30 days and we will refund the original purchase price. To keep things simple we offer refunds rather than exchanges. That way you can re-order any style/colour/size that you want, and at any time you want—just go to www.blundstone.co.uk and start a new order.

If you need to return your boots follow this link.

We endeavour to process a refunds as quickly as possible. Refunds usually take between 5-7 working days but during exceptionally busy sale periods or peaks in the seasonal cycle it may take up to 14 working days to process.

Our Returns Policy for mail order states that goods should be returned within 30 days of receipt. It is at our discretion to accept goods outside the Returns Policy. Please contact us in advance and we will let you know how we can help.

If you are returning goods for refund please follow the RMA instructions. You can create a new RMA here.

Our address for returns is:
Central Trade Ltd
c/o ILG
Logistics House Unit A
Birches Industrial Estate
EAST GRINSTEAD
RH19 1XZ

Please note that we cannot take responsibility for items sent to us in error.

We ask for these details so we could contact you in case there is a problem with your order. For example, we run out of stock, we are unable to take payment, or there is a delivery problem.

We do not make e-mail addresses or telephone numbers available to other companies.

Our Blundstone size is a UK size. All of our boots have the UK size stamped on the bottom of the boot.

We use universally standardised measurements for all our boots, however, the use of different materials and the shape of our boots can impact how they fit. How a boot feels will also depend on the shape of your feet.

Our three key size and fit tools will help you understand the differences and make the right choice for your next pair.

These icons can be found on every product’s Fit & Size tab for quick reference. (Next to the Description, Delivery and Boot Care tabs.)

Our Size Guide page offers further guidance.

If you are still uncertain about which size to select find your nearest retailer with our Store Finder here, or call us for advice, 9am to 5pm Monday to Friday on 0800 132 194.

Remember, we do accept returns should the fit not be suitable.

Blundstone boots typically have a loose fit. There should be roughly 1cm width of space from your toes to the top of the boots. If the front of your foot is touching the boot, they’re too small.

When walking it’s normal for there to be a slight amount of heel lift in the boot.

With repeated use, your Blundstone boots will stretch slightly over the instep, but never stretch lengthwise.

If you have the correct size but the boot still feels a bit generous, you can add extra insoles under the footbed or thicker socks to take up the space.

The Blundstone half sizes indicate an increase in the width, not the length of a Blundstone boot.

When you try on a new pair of Blundstones make sure you try them on standing, wearing socks that you’d usually wear with boots. It’s important to walk around and get a sense of how they feel.

Please try them on a carpeted surface so that the bottom of the boots are protected.

Please refer to our Size Guide for further information or call us for advice, 9am to 5pm Monday to Friday on 0800 132 194.

Our Originals and Classics Series are home to some of our most popular styles—like our iconic #500 and our best-selling #585. While they both feature our instantly recognisable design, there are some differences which we've outlined below.

— Our Classics Series has a wider fit compared to our Originals Series, so is great for those who need a little extra room.

— Our Classics Series also has a leather lining and additional cushioning in the footbed for added softness.

Find your perfect pair below:
Shop Men's Originals
Shop Women's Originals
Shop Men's Classics
Shop Women's Classics

Blundstone boots come in a range of materials and each product on this website lists the individual style’s materials.
Upper materials include premium leather, nubuck and suede. We also have a Vegan Series that is 100% vegan certified. As a general rule the Originals and Safety Series are unlined. The Classics, Thermal Series and Kid’s Series are leather and textile lined. The typical Blundstone outsole is made from polyurethane, though this will depend on the Series and style.

Blundstone footwear is renowned for being lightweight and flexible from the outset.

The approximate weight of a pair of size 8 Blundstone Classics 550 boots is 960 grams.
This weight varies depending on the shoe size and the model.

The boots in Thermal Series are slightly heavier due to the increased number of materials used in their production.

Our Women's Cuban heel boots are built for comfort, without sacrificing style. Our Chelsea low heeled styles (#1671, #1673, #1677, #2060, #2165) have a 5cm heel, while our high heel (#2365, #2366) measures 7.5cm high.

Shop the Women’s Series

We offer a wide range of unisex footwear for both men and women. Our unisex styles are a generous fit with our Classics' Series offering slightly more volume inside the boot. Depending on the orthotic, most of our unisex styles should be able to accommodate the addition. Simply remove the insole and replace with your own orthotics. When purchasing from our website, you always have the option of returning boots if the fit is not correct for you.

Blundstone boots are lightweight and comfortable from the outset. Wearing them regularly will help to soften and make them even more comfortable.

Leather will stretch slightly with wear across the top of the foot at it's flex point. The leather will never stretch to provide additional length.
When purchasing your new Blundstone footwear, aim for a snug fit, but ensure there is no discomfort once on. Boots should be neither too tight or to loose, as each can cause discomfort and possible damage to your feet.

Our footwear is designed to be non-marking due to the opaque TPU material used in our durable soles. We do however recommend testing our products on any surface you may be concerned with as results may vary.

How long your boots last will depend on a number of factors. Where will they be worn? How often will they be worn? What will they be exposed to? How well will they be cared for? Every one experiences different wear and tear with their footwear, so the lifespan of a Blundstone can vary.

Assuming there are no faults and there is an average amount of wear and tear, we would expect Blundstone boots to last between 2 to 7 years, with all of the above factors taken into consideration. Please note this does not imply or guarantee an expectation of service life.

Blundstone boots are made from premium, durable materials but will benefit from regular care and cleaning. To extend their life read our Boot Care tips and get the most out of your Blundstone boots.

We're currently experiencing high demand for our Casual styles. We're working as quickly as we can to get these products back in stock so thank you for your patience.

Our homepage always features styles with a variety of available sizes and if you need advice you can contact us.

You can also stay up-to-date with Blundstone by joining our Instagram and Facebook, or by subscribing to our newsletter to receive notifications of new arrivals, replenished styles, sales and special offers.

If you prefer to try on our boots in person, you can use our Store Finder to find your nearest local retailer. From here you can filter by product and postcode to find your perfect pair.
Our retailers’ stock levels are constantly changing. We recommend calling ahead to check style and size availability.

As a global business, we make all kinds of boots for all kinds of customers all around the world. From our home in Tasmania, our boots are now available in 70 countries, each with specific climates and their own unique style.
While we have a core range that's available worldwide, we do offer specific styles in different markets based on demand

Blundstone boots are good for wearing during the winter months.

The range of styles we offer include the much loved round toe design found in the Originals and Classics, the chisel toe found in the Dress Series. Recent designs include a women’s heeled boot and a men’s Dress Ankle Boots.
The Thermal Series have added water-repellent properties, while the All-Terrain Series offer slip resistant, self-cleaning rubber Vibram sole and all round toughness.

Blundstone boots are an excellent all-round, comfortable boot for everyday and work wear. Most ranges are suitable for walking and many outdoor professionals such as farmers choose to wear them because of their durability and in-built comfort.
The All-Terrain Series has an innovative Vibram sole designed to be tough and self cleaning, while the Active Series are made to move, combining lightweight comfort and high performance.

Every one experiences different wear and tear with their footwear so the lifespan of a Blundstone can vary.

How long your boots last will depend on a number of factors. Where will they be worn? How often will they be worn? What will they be exposed to? How well will they be cared for? For these reasons a lifetime warranty is not possible.

Blundstone boots are made from premium, durable materials but will benefit from regular care and cleaning.To extend their life read our Boot Care tips and get the most out of your Blundstone boots.

We strongly recommend that Blundstone boots are stored in a dry, airy space. They should not be stored near any source of heat or damp.

Read more about Blundstone Boot Care here.

While our boots are designed to last, it's vital that you care for them to help prolong their life and lustre.
Our boots are made from leathers with various finishes, suede, nubuck and Vegan onMicro® waterproof microfibre. Each needs specific care in order to keep them clean. Keeping the soles of your Blundstone boots clean is also an integral part of boot care. This will help avoid permanent stains and minimise contaminates causing damage to your favourite boots.
Read more about Blundstone Boot Care here to properly care for your Blundstone boots.

Our Renovating Creams are designed to nourish and condition the leather of your Blundstones. Our creams come in four colours meaning there's one for every leather pair in our range.

Please be aware that these creams are not suitable for use on nubuck, suede or onMicro® waterproof microfibre.

Black
Specifically formulated for our premium black leather styles
Shop the Black Renovating Cream

Brown
Specifically formulated for our premium brown leather styles
Shop the Brown Renovating Cream

Cherry
Specifically formulated for our premium cherry leather style—the #2060 Shiraz and the #1440 Redwood
Shop the Cherry Renovating Cream

Rustic
Specifically formulated for use on our rustic leather styles, including our best-selling #585. Even better—as this cream is non-pigmented, it can be used on any leather boot in our range.
Shop the Rustic Renovating Cream

You can find our full range of boot care products here.
Read more about Blundstone Boot Care here.

As leather is a natural material, it does not offer full waterproof protection. The leather used in our range of footwear has some water-resistant properties due to the tanning process used on the hides.

Selected styles in our range have a water-resistant treatment to the leather at that stage which enhances the materials ability to repel water. When exposed to rain, or wet terrain, the leather should provide protection from the elements but we don't recommend prolonged exposure to moisture.

If your leather boots do become wet, allow them to dry naturally at room temperature. Do not expose them to an artificial heat source as this can cause considerable damage to the leather and may lead to it becoming dry and brittle. We recommend regular use of a waterproof spray or wax to enhance the resistance to moisture.

Shop Our Waterproof Spray
Read more about Blundstone Boot Care here.

Regular waterproofing of your boots will help to protect against stains and water damage as well as protecting the natural oils in the leather. We recommend waterproofing your boots every 3 months, depending on use. If you live in a wetter climate we recommend increasing this frequency. Our waterproof spray has been designed for use on any leather product in our range.

Shop Our Waterproof Spray
You can find our full range of boot care products here.
Read more about Blundstone Boot Care here.

The insoles fitted within your boots are fully removable enabling the insole to be cleaned as required.
Gently hand wash the insole, rinse and leave to dry flat naturally. Do not expose them to an artificial heat source as this can cause damage.